No hidden charges. No surprises. Ever.
The quote is the invoice. It has been since 1987. Every rate we charge is on this page, in plain English — the same page our engineers work from.
The rates. All of them.
Printed, published, kept.
Most firms make you phone up to hear a price. Ours have been on the wall of the office — and now on this page — for years. What you see below is what lands on the invoice.
| When you need us | Plumbing | Heating | Drainage |
|---|---|---|---|
| Weekday 8–6 | £96/hr | £102/hr | £96/hr |
| Evenings & Saturday | £128/hr | £134/hr | £128/hr |
| Night & Sunday | £165/hr | £172/hr | £165/hr |
You never pay for time we're not there. If a job takes ninety minutes, you pay for ninety minutes — not two rounded-up hours. Parts are priced separately and shown to you before they're fitted.
The jobs we do so often,
the price is already set.
Some jobs we've done thousands of times, so there's no need for an hourly clock at all. One figure, agreed before we start, parts and labour included.
Tap replacement
Kitchen or bathroom, mixer or pillar. Old tap off, new tap on, no drips, area left dry and clean.
Toilet unblock
Cleared properly, cause explained, and if the blockage sits further down the line we'll tell you before doing anything else.
Radiator swap
Drained, swapped, refilled and bled — with the system checked for cold spots before we pack up.
Boiler install
Three fixed packages, every one priced after a free survey — see below, or the full detail on our boilers page.
All prices demo — illustrative. Fixed prices assume normal access; anything unusual is agreed with you first, in writing.
Three boiler packages,
priced before we lift a tool.
Bronze
- Like-for-like combi swap, fitted in a day
- 5-year manufacturer warranty*
Silver
- New A-rated combi, full system flush, smart thermostat
- 8-year manufacturer warranty*
Gold
- System boiler with unvented cylinder, smart controls
- 10-year manufacturer warranty* + first service free
All prices demo — illustrative. *Warranties fictional for demo purposes. Every install starts with a free home survey — the price you're quoted after it is the price you pay.
Three steps between
"how much?" and the answer.
Look properly
We survey the actual job — pipework, access, water pressure — instead of guessing from a photo. It's why our quotes don't grow later.
Price in writing
One figure, itemised, emailed the same day. Parts, labour, VAT — everything in it. Nothing lives in the small print because there isn't any.
Price holds
The number on the quote is the number on the invoice. If we misjudged the job, that's our cost to carry — not yours. It has been since 1987.
Found it cheaper? Show us.
Genuine like-for-like quote from an insured local firm? We'll match it. Bring the written quote to your survey and we'll meet the price — same spec, same parts, same guarantee. What we won't do is quietly make the job smaller to hit a number.
Asked at most kitchen tables
You've seen the prices.
Now pick a time.
Book online in under a minute, or ring and talk it through with a human. Either way, you'll know the cost before an engineer sets off.